Privacy Policy

1. Scope and Purpose

 

 

This Privacy Policy is intended to provide transparency regarding our information practices and to comply with applicable privacy and data protection laws, including the California Consumer Privacy Act and California Privacy Rights Act. This Policy governs information collected online through the Site and does not apply to information collected offline.

 

 

2. Information We Collect

 

 

We collect information that you voluntarily provide to us, including your name, email address, telephone number, mailing address, and information related to your IRA custodian, precious metals depository, and liquidation request. We may also collect identification or verification information as required to comply with legal, regulatory, anti-money-laundering, and identity-verification obligations. We collect limited technical information strictly necessary to operate and secure the Site, such as IP address, browser type, device type, operating system, and access timestamps.

 

 

3. How We Use Information

 

 

We use collected information solely for legitimate business purposes, including processing and communicating regarding IRA precious metals liquidation requests, coordinating with IRA custodians and precious metals depositories, verifying identity and authority, complying with legal and regulatory obligations, responding to inquiries, preventing fraud, maintaining security, and improving Site functionality. We do not use personal information for unrelated or secondary purposes.

 

 

4. Cookies and Tracking Technologies; Consent

 

 

The Site uses strictly necessary cookies and technologies by default to enable core Site functionality, security, and fraud prevention. We do not deploy non-essential cookies, analytics tools, tracking pixels, session replay software, cross-site tracking, or similar technologies unless and until you provide affirmative, express consent.

 

Consent to optional cookies and tracking technologies is obtained through a cookie consent banner displayed when you first visit the Site. Non-essential cookies and tracking technologies will remain disabled unless you affirmatively accept them. Declining optional cookies will not affect your ability to submit inquiries or request services, though certain Site features may be limited.

 

Submitting a form, navigating the Site, or continuing to browse does not constitute consent to non-essential cookies or tracking technologies. You may modify or withdraw your cookie preferences at any time through the Site’s cookie settings.

 

We do not knowingly use technologies that intercept communications, record keystrokes, capture session replays, or otherwise monitor user activity in a manner that violates applicable law.

 

 

5. No Sale or Sharing of Personal Information

 

 

We do not sell, rent, license, trade, or share personal information for monetary or other valuable consideration. We do not engage in behavioral advertising, cross-context behavioral tracking, or data brokerage.

 

 

6. Disclosure of Information

 

 

We may disclose personal information only as necessary to effectuate a requested IRA liquidation or operate the Site, including disclosures to IRA custodians, precious metals depositories, compliance and identity-verification providers, financial institutions, service providers, or contractors acting on our behalf. We may also disclose information if required by law, regulation, subpoena, court order, or governmental authority, or to protect our rights, property, or safety.

 

 

7. Service Providers

 

 

We may engage third-party service providers to perform limited services such as website hosting, secure communications, compliance support, and technical maintenance. These providers may access personal information only as necessary to perform services for us and are contractually obligated to protect the confidentiality and security of such information.

 

 

8. Data Security

 

 

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.

 

 

9. Data Retention

 

 

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.

 

 

10. California Privacy Rights

 

 

If you are a California resident, you may have rights under the California Consumer Privacy Act and California Privacy Rights Act to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal exceptions. We will not discriminate against you for exercising any privacy rights. Requests may be submitted using the contact information below, and we may require identity verification before processing a request.

 

 

11. Children’s Privacy

 

 

The Site is not intended for use by individuals under the age of eighteen (18). We do not knowingly collect personal information from minors. If we become aware that personal information has been collected from a minor, we will take appropriate steps to delete such information.

 

 

12. Third-Party Websites

 

 

The Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party sites. This Privacy Policy does not apply to those websites.

 

 

13. Changes to This Privacy Policy

 

 

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on the Site with an updated effective date. Continued use of the Site after such changes constitutes acceptance of the revised Privacy Policy.

 

 

14. Contact Information

 

 

If you have questions about this Privacy Policy or wish to exercise privacy rights, please contact:

IRA Metals Liquidation Services

Los Angeles, California

info@irametalsliquidation.com 

[Phone Number]