Frequently Asked Questions

What do you do exactly?

We help individuals sell and liquidate physical gold and silver held inside IRAs and 401(k)s. Our role is to coordinate the liquidation process with your IRA custodian, ensure required procedures are followed, and facilitate the return of proceeds as cash to your retirement account.

We do not sell precious metals or provide investment advice.

Do you sell do metals?

No. We do not sell precious metals and do not offer metals for purchase. Our services are limited exclusively to liquidation services, where we purchase metals held within retirement accounts and facilitate the return of proceeds to the client’s custodian in cash.

Do you buy the metals directly?

Yes. We purchase eligible precious metals as part of a liquidation within a retirement account. Because IRA and qualified plan assets must be processed through an approved custodian, we coordinate the transaction in accordance with custodial procedures and applicable IRS requirements. Once the sale is completed, the proceeds are delivered as cash to your retirement account through your custodian (not to you personally).

What types of retirement accounts do you work with?

We commonly work with:

Traditional IRAs
Roth IRAs
SEP IRAs
SIMPLE IRAs
401(k)s holding physical precious metals

If you’re unsure what type of account you have, you can select “Not Sure” when submitting a request for review.

What metals are eligible for liquidation?

Eligibility depends on your custodian’s rules and IRS guidelines. In most cases, eligible metals include:

Gold
Silver
Platinum
Palladium

held in approved forms and stored at an approved depository.

We review eligibility as part of the initial process.

Who do you coordinate with during the process?

We coordinate directly with your IRA custodian and follow their specific procedures for liquidation and settlement. Each custodian has its own requirements, timelines, and documentation standards.

Do you work with my current custodian?

We regularly coordinate with many widely used self-directed IRA custodians. If your custodian is not listed on our site, you can still submit a request — we’ll confirm whether coordination is possible.

What happens after I submit a request for review?

After submission:

We review the information you provide
Confirm account type, custodian, and metal eligibility
Outline the steps required for liquidation
Disclose applicable fees before any transaction occurs

There is no obligation to proceed.

How are fees handled?

Our fees are assessed as a percentage of the liquidation value and are disclosed before any transaction is executed. Fees are deducted as part of the settlement process and reflected before the final transaction.

We do not charge consultation or review fees.

Do you provide pricing or quotes upfront?

Because pricing depends on:

Metal type
Account structure
Custodian requirements
Market conditions

pricing is reviewed and disclosed only after eligibility is confirmed.

How long does the liquidation process take?

Timelines vary based on:

Your custodian’s processing speed
Required documentation
Depository procedures

In general, once all paperwork is approved, most liquidations are completed within several business days to a few weeks.

Where do the proceeds go after the metals are sold?

Proceeds are returned as cash to your IRA or 401(k) according to your custodian’s instructions. Funds remain within the retirement account unless you instruct the custodian otherwise.

Will this create taxes or penalties?

Liquidating metals inside a retirement account does not automatically trigger taxes or penalties as long as funds remain within the account.

Tax consequences depend on how funds are distributed after liquidation. We recommend consulting your tax advisor for guidance.

Do you provide tax or investment advice?

No. Our services are limited to liquidation coordination and process execution. We do not provide tax advice, investment recommendations, or financial planning.

Is there any obligation after submitting a request?

No. Submitting a request for review does not obligate you to proceed with a liquidation. It simply allows us to evaluate your situation and explain your options.

Is my information kept confidential?

Yes. All information submitted is handled confidentially and used solely for the purpose of evaluating and coordinating your request.

Who is this service best suited for?

This service is typically used by individuals who:

No longer wish to hold physical metals in a retirement account
Want a compliant, structured liquidation process
Prefer custodian-coordinated handling rather than managing it themselves.

How do I get started?

Click “Request a Review”, complete the intake form, and our team will follow up with next steps.

Request a Review